Frequently asked questions

Got questions? Here are all answers

If you can not find an answer here we suggest checking with official keep2share support

General questions:

Keep2Share is a secure cloud-based file hosting and sharing service (est. 2012). You can upload files without registering, but creating a free account is required to access features like file management, larger storage, and persistent links.
You don’t need a dedicated app—Keep2Share works via any modern browser on desktop and mobile devices.
Premium accounts offer storage durations of at least 180 days. Exact policies may vary and are outlined in the user agreement.

Premium Accounts

Common questions about the premium membership at Keep2Share. 

Plan

Daily Download Limit

Price* (monthly)

Premium

10 GB

$23.94/mo

Premium Pro

50 GB

$29.94/mo

Premium Max

100 GB

$39.99/mo

*Yearly plans offer discounts: Premium Max = $21.37/mo (47% off)

Yes—Premium users enjoy uncapped download speed (up to your network limit), with reported rates up to ~300 MB/s.
  • Free accounts: up to 5 GB per file
  • Premium: typically up to 10 GB per file
  • Premium Pro & Max support larger or unlimited file sizes (up to 10 GB or more)

Yes—All Premium tiers support download resuming and work with accelerators like JDownloader or IDM

Streaming (“watch video online”) is supported in Premium Pro and Premium Max accounts. Free and basic Premium accounts require downloading first.

Keep2Share accepts:

  • Credit/debit cards (Visa, Mastercard, Amex)
  • E‑wallets (WebMoney, Skrill, Neteller)
  • Bank transfers (Sofort, etc.)
  • Cryptocurrencies (Bitcoin, Ethereum)
  • Regional methods (Apple Pay, Google Pay, mobile billing)

Subscriptions auto-renew. To change status:
1. Log in → Profile → Subscription
2. Cancel or switch tiers
3. Changes take effect next billing cycle; remaining period remains active

File Management, Uploads and Downloads

The following questions and answers are helping you out if you are looking into uploading or downloading any files from keep2share.

You can upload via:
1. Browser/web uploader (drag‑&‑drop; supports up to ~5 GB)
2. FTP for large/batch uploads
3. Remote Upload (via HTTP/FTP links)

Free users can upload files up to 1–5 GB. Premium increases limits—up to 10 GB per file, with overall storage depending on plan (50–Unlimited GB)

Premium accounts include intuitive dashboard tools: drag‑&‑drop upload, folders, expiration settings, resume support, and instant sharing via secure URLs

Premium Pro and Max include automatic virus scanning for downloaded files; basic Premium includes virus checks for uploads.